Turilicious Privacy Policy

Effective Date: 10/04/2025

Welcome to Turilicious, accessible from www.turilicious.co.uk.  Turilicious is a trading brand of Efeloshe Limited, registered in UK (Companies house no - 13436713) . Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK GDPR and the Data Protection Act 2018.

1. Data Controller Information Efeloshe Limited, trading as Turilicious, is the data controller responsible for your personal data. You can contact us at: Email: info@turilicious.co.uk; Phone: 07985199808; Address: Dale way, Newark, Nottinghamshire, UK. NG24 3GH.

2. Information We Collect We collect the following types of personal data when you use our website or services:

• Identity      Data: Name and contact details provided during checkout or account      registration.
• Order      Data: Information related to purchases, such as product preferences      and delivery addresses.
• Payment      Data: Payment card details processed securely through third-party      payment providers.
• Technical      Data: Information collected automatically, including IP address,      browser type, and browsing behavior via cookies.
• Marketing      Data: Preferences for receiving communications, promotions, or      newsletters from us.

3. Legal Basis for Processing We process your personal data based on:

• Consent:     When you opt-in to receive marketing communications.
• Contractual      Necessity: To fulfil your orders and provide customer support.
• Legal      Obligation: To comply with applicable legal requirements.
• Legitimate      Interests: To improve our website and services while respecting your      rights.

4. How We Use Your Data Your personal data is used to:

• Process      and deliver your orders efficiently.
• Provide      updates regarding your transactions or inquiries.
• Send      promotional offers and newsletters (with your explicit consent).
• Enhance      our website functionality and user experience.

5. Cookies and Tracking Technologies We use cookies to improve your browsing experience on our website. Cookies are small files placed on your device to track user preferences and activities. You can manage or disable cookies through your browser settings. 

6. Data Sharing We may share your personal data with:

• Payment      Providers: Secure processing of your transactions.
• Delivery      Services: Ensuring your orders are delivered to the correct address.
• Analytics      Providers: Evaluating website performance and user behaviour.

All third parties are contractually obligated to maintain the security and confidentiality of your data.

7. International Data Transfers If we transfer your data outside the UK, we will ensure it is protected under approved safeguards, such as Standard Contractual Clauses.

8. Data Retention Your data will be retained only for as long as necessary to fulfil the purposes outlined in this policy, including legal or reporting obligations.

9. Your Rights Under the UK GDPR, you have the right to:

• Access:     View the personal data we hold about you.
• Rectification:     Request corrections to your personal data.
• Erasure:     Request deletion of your personal data, subject to legal restrictions.
• Restriction:     Limit the processing of your data in specific cases.
• Objection:     Opt-out of data processing for direct marketing purposes.
• Data      Portability: Receive a copy of your data for transfer to another      service provider.

To exercise these rights, contact us at info@turilicious.co.uk 

10. Security Measures We employ technical and organizational measures to protect your data against unauthorized access, alteration, or loss.

11. Updates to This Policy This Privacy Policy may be updated periodically. Changes will be posted on this page, and significant updates will be communicated directly to you when applicable.

12. Contact Us For any questions or concerns regarding this Privacy Policy or your personal data, please contact us at: Email: info@turilicious.co.uk Phone: 07985199808 Address: Dale way, Newark, Nottinghamshire, UK. NG24 3GH